Toronto Symposium

Friday, November 3, 2017
International Centre,
6900 Airport Road

Registration form [PDF]

Your patients, your practice: Practical tips for safe care

Learn effective strategies to help you:

  • Improve medical care in 2 key areas: Diagnosing and prescribing
  • Communicate effectively: End-of-life care, shared care, workplace conflicts, and challenging patient behaviours
  • Identify pitfalls with e-communications and EMRs

This event is an Accredited Group Learning Activity (Section 1) as defined by the Maintenance of Certification program of The Royal College of Physicians and Surgeons of Canada, and approved by the CMPA for up to 7.5 MOC credits.

This Group Learning program has been certified by the College of Family Physicians of Canada for up to 7.5 Mainpro+ credits.


7:00 a.m. Registration and hot breakfast

Please note: the program will begin promptly at 8:00 a.m.

8:00 a.m. Plenary I – Hit the target: Tips to prevent diagnostic delays or misdiagnosis

Learning objectives

  • Describe medical-legal risks associated with diagnostic errors
  • Name 3 common issues seen in CMPA cases involving diagnostic issues
  • Identify 3 strategies for reducing your medical-legal risk with cases involving a challenging diagnosis

9:15 a.m. Panel of medical-legal experts

Lawyers and physicians answer your questions

9:45 a.m. Break

10:00 a.m. Workshop: your first selection begins. See below.

11:15 a.m. Workshop: your second selection begins. See below.

12:30 p.m. Lunch

1:30 p.m. Workshop: your third selection begins. See below.

2:45 p.m. Break

3:00 p.m. Plenary II – Spotlight on medication safety

Learning objectives

  • Describe medical-legal risks associated with medication use
  • Discuss two high-risk medication issues
  • Formulate an action plan to minimize medication-related harm in your practice

4:15 p.m. Panel of medical-legal experts

Lawyers and physicians answer your questions

4:45 p.m. Summary and wrap-up



Workshop 1 — eCommunications: Using email, texting, and social media wisely

Learning objectives

  • Explain the legislative, regulatory, and professional requirements regarding eCommunications
  • Identify 3 potential medical-legal risks associated with the use of new eCommunication technologies
  • Develop a strategy to realize the benefits of e-Communication while minimizing medical-legal risk

Workshop 2 — The challenges of end-of-life care

Learning objectives

  • Identify 3 areas of medical-legal risk at the end of life
  • Describe an approach to managing disagreement between patients, families, and healthcare providers

Workshop 3 — Sharing patient care with other health professionals: Your liability or theirs?

Learning objectives

  • Describe the physician's role and responsibilities when sharing patient care with other health professionals
  • Identify medical-legal risks associated with shared care
  • Develop 2 strategies to prevent miscommunication

Workshop 4 — Mastering difficult patient encounters: Strategies for success

Learning objectives

  • List 5 common patient encounters that may be described as difficult
  • Discuss the 4 components of difficult patient encounters
  • Describe 3 strategies for a successful encounter

Workshop 5 — Top 10 EMR pitfalls to avoid

Learning objectives

  • Identify common pitfalls and medical-legal risks associated with electronic medical records (EMR)
  • Describe 3 strategies to mitigate these risks

Workshop 6* — Can't we all get along? Resolving conflict with colleagues

Learning objectives

  • Describe various styles of handling conflict
  • Outline the potential impact of disruptive behaviour
  • Apply a practical strategy to help you resolve conflict with colleagues

*Space is limited on a first-come first-served basis.