Scam alert: phone calls and emails

We have recently been notified that some of our members have received fraudulent calls, emails or pre-recorded messages claiming to be from the CMPA. During these calls or messages, members were told their membership fees were in arrears and asked for credit card information to balance their accounts. Members have also been told that a medical-legal complaint had been filed against them, and then asked to provide personal information such as names and phone numbers.

These attempts to contact you are fraudulent and not from the CMPA.

We are also aware that a spam email is being circulated to CMPA members and College Family Physicians of Canada (CFPC) members.

This email includes a link in which there is a request to pay CMPA and/or CFPC fees. It references “debit confirmation” or “debit invoice” in the subject line.

Secure CMPA communication

The CMPA does NOT accept credit cards nor do we communicate using pre-recorded messages. The CMPA may phone you regarding a medical-legal event; however, you can always verify the authenticity of this call by signing into the members-only section of our website and sending us a message.

The password protected, members-only section of the CMPA website (www.cmpa-acpm.ca) is your portal to ensure secure communication with the CMPA.

Once signed in, members can access membership documents (such as your annual invoice or receipt) or review/update payment information. You will never be asked to provide full banking information (e.g. account number) by phone or email. Additionally, membership documents will never be sent to you as an email attachment.