Safe to speak: Fostering a culture of psychological safety in healthcare teams

Additional Resources

• eLearning activity: Speaking up
• CMPA Good practices: Physician-team: Psychological safety
• CMPA Good practices: Physician-team: Situational awareness
• CMPA Good practices: The healthcare system: Just culture
• CMPA Good practices: Physician-team: Collaborative care
• Webinar: Challenging clinical encounters and practical management strategies
• Webinar: The power of teamwork

Additional reading

• Leadership essentials: 3 steps to creating psychological safety
• Better together! Collaborative conversations with colleagues and patients
• How Leaders Fake Psychological Safety – Harvard Business Review
• The 4 Stages of Psychological Safety: Defining the Path to Inclusion and Innovation, by Timothy R. Clark

References

1. Psychological Safety and Learning Behavior in Work Teams Author(s): Amy Edmondson Source: Administrative Science Quarterly, Vol. 44, No. 2 (Jun., 1999), pp. 350-383]
2. Teamwork and Communication Working Group. Canadian Patient Safety Institute (2011)
3. Project Aristotle Psychological Safety, www.leaderfactor.com/learn/project-aristotle-psychological-safety. Accessed 14 Dec. 2023.
4. Clark, Timothy R. The 4 Stages of Psychological Safety: Defining the Path to Inclusion and Innovation. Berrett-Koehler Publishers, Inc, 2021.