Physicians regularly encounter patients or family members who behave aggressively and make demands that may be unrealistic and potentially harmful. In their medical practice, physicians need strategies and tools to manage conflict and such challenging behaviours.
When caring for patients, physicians can neglect their own health and well-being. Doctors should improve their self-care for their own sake, and for the sake of their patients and the healthcare system.
In a profession where the culture has shifted significantly, one aspect of medical practice continues to endure: a physicians’ ability to put the health and needs of their patient first, often at the expense of their own personal health.
Becoming familiar with the processes for legal proceedings and College complaints and knowing where to get support can help put medical-legal difficulties into perspective and alleviate emotional stress for physicians.
For many physicians, having a complaint lodged against them with a regulatory authority (College) is stressful. If a College asks for a response to the complaint, either in writing or verbally, CMPA members should seek advice from the Association.
Every physician in Canada is likely to be affected by a medico-legal issue at some point over the course of his or her career.