Physician wellness

Coping with the stress of medical practice
Resolving conflict between healthcare providers
An overview of communication strategies physicians can use to help resolve conflict with other physicians or other healthcare providers.
Tired? You’re not alone...
While fatigue can negatively affect the performance of individual physicians, systematic and standardized approaches to teamwork and communication may help mitigate patient safety risks.
Challenging patient encounters: How to safely manage and de-escalate
Communication and conflict resolution skills may help physicians deal effectively and safely with challenging patient encounters.
CMPA physician advisors offer meaningful support for your health
An overview of how physician advisors support members’ health and wellbeing who are facing a medical-legal concern, legal action, or complaint.
What to do if you’re notified of a College complaint
For many physicians, a regulatory authority (College) complaint is stressful, but can be managed by speaking with the CMPA, assessing the complaint, and responding professionally and respectfully.
Coping with a College complaint: Suggestions for reducing anxiety
Dealing with the stress of a College complaint is easier when a physician understands the complaint process and receives support, advice, and coping strategies from the CMPA.
How to manage conflict and aggressive behaviour in medical practice
Physicians regularly encounter patients or family members who behave aggressively and make demands that may be unrealistic and potentially harmful. In their medical practice, physicians need strategies and tools to manage conflict and such challenging behaviours.
Patient-centred communication
When physicians feel bullied or threatened
Physicians can take steps to address bullying and other abusive behaviours they may be subjected to by patients and their families, colleagues and other healthcare workers, and third parties.
Managing stress when transitioning to new electronic record systems
Strategies for managing the stress associated with transitioning to a new EMR system for managing patient records.
Residents and resiliency
Wellness strategies and resources for physician residents
Collegiality promotes safe care
By practising in a collegial manner, physicians may enhance the health outcomes of their patients and themselves.
Physician health: Putting yourself first
When caring for patients, physicians can neglect their own health and well-being. Doctors should improve their self-care for their own sake, and for the sake of their patients and the healthcare system.
Hospital complaints: Understanding the process and reducing anxiety
Physicians named in a hospital complaint can feel reassured that due process exists and will be followed, and that the CMPA is available to help.
Medico-legal problems and their emotional impact
Becoming familiar with the processes for legal proceedings and College complaints and knowing where to get support can help put medical-legal difficulties into perspective and alleviate emotional stress for physicians.
Coping with an adverse event, complaint or litigation
Every physician in Canada is likely to be affected by a medico-legal issue at some point over the course of his or her career.

DISCLAIMER: The information contained in this learning material is for general educational purposes only and is not intended to provide specific professional medical or legal advice, nor to constitute a "standard of care" for Canadian healthcare professionals. The use of CMPA learning resources is subject to the foregoing as well as the CMPA's Terms of Use.