2017 Annual Report Highlights

2017
ANNUAL REPORT

HIGHLIGHTS

Assisting
physicians
Contributing to
safe medical care
Supporting the
medical liability system


CMPA’s
continuum of
medical liability
services

Education to
reduce harm in
patient care

Advice to guide
members in responding
to medical-legal issues

Legal assistance
to resolve medical
liability matters


Assisting physicians

Canadian physicians care for their patients, confident the CMPA will effectively protect their medical liability interests.




Assisting members
with medical-legal matters

5,235
College matters
opened in 2017
+88.4%
since 2008

1,675
Hospital matters
opened in 2017
+66.8%
since 2008

837
Civil legal actions
opened in 2017
-5.2%
since 2008

97,688
members

9,667
newly opened
medical-legal cases

21,828
newly opened
advice matters


Physician-to-physician contact is an important part of our service model. Through a variety of channels, physicians interacted directly with members over 57,700 times in 2017 to provide advice, counsel, and support.



Innovative physician assistance program introduced

Meeting members’ needs

To meet growing demand, we hired additional physician advisors in 2017 to ensure that our assistance is both timely and effective.



Spotlight on...

Member advice services

98%

of members polled in our post-contact survey were satisfied with our assistance



Contributing to safe medical care

In support of a high-quality healthcare system, the CMPA contributes to safe medical care in Canada.


Helping physicians address the opioid crisis, we

  • Delivered 15 in-person education sessions to over 1,000 practitioners in 2017.
  • Published 7 articles which were viewed over 9,000 times.
  • Collaborated to promote system-level change and appropriate prescribing practices.
  • Through Saegis, partnered with University of Toronto to deliver opioid prescribing courses.


Educating physicians in practice from coast to coast

295

continuing professional development (CPD) sessions

17,161

CPD attendees


Working together to improve the safety of care

In 2017, we joined 12 national and provincial organizations under a pledge to embed the CanMEDS training framework across all of our education products.


Spotlight on...

Developing the next generation of physicians

Delivering our innovative new resident symposia to all 17 Canadian medical schools by 2020.



Supporting the medical liability system

The CMPA supports an effective and sustainable medical liability system that meets the needs of physicians and their patients.



Contributing to a progressive and positive practice environment

Engaging stakeholders at the local and national
level on a variety of topics including:

Top 5 engagement topics

Membership fees/system costs
Patient safety (obstetrics/surgery)
Medical assistance in dying
Privacy, including personal health information acts
Protecting Patients Act (Bill 87)


Data privacy and security is one of our highest priorities

Maintaining the privacy and security of the personal information we hold underpins everything we do.



Empowering better healthcare starts with empowering our workforce

375

active employees at the end of the calendar year

76

physicians and other healthcare professionals

Areas of practice (for staff physicians) Medical specialty 49%, Obstetrics and Gynecology 5%, Family medicine 28%, Surgical specialty 18%.
86% of our
employees
consider themselves to be
engaged with the Association,
exceeding industry
benchmarks.

Spotlight on...

Changes in technology affecting medical practice

The CMPA’s support of the telemedicine platforms and eHealth initiatives bring an extra level of assurance to physicians who choose to incorporate these platforms into their practice.

-
Dennis R. Desai, MD, FRCSC, FACS
Senior Physician Advisor

Financial performance, comparative over 2016

$
608m
INVESTMENT
PORTFOLIO
$
103m
PROVISION FOR
OUTSTANDING
CLAIMS

$
79m
COMPENSATION
TO PATIENTS
$
211m
NET INVESTMENT
INCOME
$
8m
LEGAL
EXPENDITURES