For physicians across Canada, 2020 has been an incredibly challenging year. Throughout, the Canadian Medical Protective Association (CMPA) has focused on our commitments to assist you, to contribute to safe medical care, and to support the medical liability system.
This Annual Report explores the ways in which we’ve delivered on these commitments by supporting you, modernizing the CMPA, and working collaboratively to help you provide safe medical care during these challenging times. Here are a few highlights:
At the CMPA, we understand the emotional toll a medico-legal event can cause – especially now. In 2020, we continued to focus on physician wellness by building our capacity to assist members in distress. We provided compassionate, physician-to-physician support on over 23,000 advice calls. We also enhanced our collaborative efforts and worked with physician health programs across Canada to find new ways of fostering member well-being.
With healthcare environments changing so quickly, our role is to provide you with information on emerging issues to help you practice safely and with confidence. We delivered relevant, just-in-time advice and guidance on key COVID-19 related issues such as critical care triage protocols to ensure you have the information you need to care for your patients safely and effectively.
Supporting your digital safe medical care education needs
Like many of you, the CMPA adapted to the pandemic by embracing virtual delivery for many of our services – including member education. Our face-to-face workshops and symposia were transformed into highly successful virtual events. We launched a number of digital learning resources such as podcasts and micro-learnings to provide you with easily accessible, expert advice on key topics that impact your practice. Our subsidiary Saegis also pivoted to a digital environment, providing healthcare professionals, teams, and institutions with online supports and resources.
Advancing safety improvements across healthcare
Evidence-based research is the foundation of our safe medical care education and advocacy efforts. In 2020, we shared aggregate data and insights and collaborated with partners across healthcare to drive changes that advanced safety improvements for members and patients. We also leveraged our expertise to support calls to action and advocated for policy and legislative changes that affect your practice.
Reducing member fees
As an essential element of the healthcare system, we are committed to using our resources effectively and efficiently and to containing growth in medical liability protection costs. Through a combination of prudent investments, fee adjustments, and sound financial management, we closed 2020 in a strong financial position. We leveraged this position to reduce member fees, providing significant fee credits for both 2020, 2021 and 2022 fees. Moving forward, we will continue to explore opportunities to reduce your fees, while ensuring we remain financially stable and able to compensate patients on behalf of members, and support members, today, tomorrow, and well into the future.
Looking back on 2020, it’s clear that the world has changed, and as we begin to glimpse the end of the pandemic, it’s safe to say that the healthcare environment will continue to shift and evolve. Through it all, the CMPA will continue to be there to support you, to modernize our products and services, and to do so collaboratively.