Accessible services

The CMPA is committed to being responsive to the diverse needs of all its members, employees and stakeholders — including those with disabilities — by striving to provide equal access to its products, services, and facilities and by preventing and removing barriers to accessibility.

Accessibility policy

The CMPA is committed to treating all people in a way that allows them to maintain their integrity, dignity and independence and to provide an environment that fosters respect, integration and equal opportunity.

View the CMPA's Accessibility policy [PDF].

Multi-year accessibility plan

Creating an organization where every person – our employees, physician members, elected council, stakeholders, and suppliers – can participate as fully as possible reflects the CMPA's commitment to service excellence, is a sound investment, and makes good business sense.

View the CMPA's Multi-year accessibility plan [PDF].

Accessibility compliance reporting

The CMPA, as an organization, is in compliance with AODA standards and has successfully submitted its accessibility compliance report on January 5, 2021 (confirmation number ACR-55175).

To request a copy of the CMPA's complete 2020 Accessibility Compliance Report, email us at [email protected].

Accessible website and web content

CMPA's website and web content shall conform to the World Wide Web Consortium Web Content Accessibility Guidelines (WCAG) 2.0 Level A and AA in accordance with the schedule set out in the Accessibility for Ontarians with Disabilities Act, 2005, Integrated Accessibility Standards.

Requests for information in an accessible format

Written information and other forms of communication are available in various accessible formats, upon request. Please contact us or fill out the online form.

Provide feedback on the CMPA's services

We welcome your feedback. In accordance with the Integrated Accessibility Standards Regulation (IASR) (Ontario Regulation 191/11), feedback processes involving members, the public, and employees will be provided in an accessible format or with appropriate communication supports, upon request.

If you would like to provide feedback, please fill out the online feedback form; or send comments and questions to [email protected]; or contact us by phone, fax, or mail.