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Working together during a challenging time

Physicians across the country are facing unprecedented challenges and stress. We know times are tough, and while the vast majority of members calling in are professional and respectful, a small handful of members have recently been verbally abusive and inappropriate when speaking to member service representatives and physician advisors. The CMPA will not tolerate threatening, aggressive, or abusive language or behaviour towards any of our employees. We are here to support you, but we ask that you allow us to do so by remaining professional. Thank you for your understanding.

CMPA COVID-19 Hub: Your medico-legal questions, protection information and more

Member services

Secure and confidential electronic correspondence and online transactions with the CMPA.


1-800-267-6522 (in Ottawa area: 613-725-2000)

Telephone service hours:

Monday to Friday: 8:30 a.m. to 4:30 p.m. ET

Mailing address

Canadian Medical Protective Association
PO Box 8225
Station "T"
Ottawa, Ontario
K1G 3H7


Ottawa: 613-725-1300
Toll Free (North America): 1-877-763-1300
International: 00-1-613-725-1300

Courier/street address

Canadian Medical Protective Association
875 Carling Avenue
Ottawa, Ontario
K1S 5P1

COVID-19 Vaccination Policy

All CMPA employees and visitors are required to be fully vaccinated against COVID-19 and provide proof of vaccination prior to entering the workplace. All visitors must report to the Reception Desk in Tower 1 and show proof of vaccination and identification to the Security Guard.


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