■ Physician-patient:

Communicating effectively with patients to optimize their care

Disclosing harm from healthcare delivery

Young male physician having a conversation with a male patient.

20 minutes

Published: March 2021

Learning objectives

Upon completion, you will be able to:

  1. Recognize a physician’s obligation to disclose a harmful patient safety incident.
  2. Describe types of patient safety incidents in healthcare.
  3. List key steps to planning, initiating, and documenting a disclosure discussion.

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Accreditation

Royal College of Physicians and Surgeons of Canada (RCPSC)

This activity is an Accredited Self-Assessment Program (Section 3) as defined by the Maintenance of Certification Program of the Royal College of Physicians and Surgeons of Canada, and approved by the CMPA. You may claim a maximum of 0.5 hour (credits are automatically calculated).

The College of Family Physicians Canada (CFPC)

This online 2-credit-per-hour Self-Learning program has been certified by the College of Family Physicians of Canada for up to 1 Mainpro+ credit.

Disclosure

Scientific Planning Committee: Dr. Eileen Bridges1, Dr. Shirley Lee1, Dr. Cheryl Hunchak1, Dr. Katherine Larivière1, Dr. Tino Piscione1, Dr. Richard Mimeault1, Dr. Catherine Pound1, Dr. Liisa Honey1, Ms. Tunde Gondocz1

Employees of: 1. Paid employee of the CMPA

Conflict of Interest: The members of the Scientific Planning Committee have no financial or professional affiliation with any organization that can be perceived as a conflict of interest in the context of this online program.

CanMEDS: Professional, Communicator

Questions? Contact us at [email protected]


DISCLAIMER: The information contained in this learning material is for general educational purposes only and is not intended to provide specific professional medical or legal advice, nor to constitute a "standard of care" for Canadian healthcare professionals. The use of CMPA learning resources is subject to the foregoing as well as the CMPA's Terms of Use.