Effective Team Interactions

Overview: interactive multi-session course

The Effective Team Interactions course is designed to enhance the foundational Electronic Learning Activities (see list below), offering hands-on techniques for fostering productive communication within teams. Participants will be equipped with skills that ensure clearer interactions between healthcare colleagues to reduce risk and improve patient safety.

Prerequisites

Key program elements

  • Taught by experienced faculty
  • Evidence-based
  • Highly interactive and practical

Topics covered

  • Session 1: Elements of an effective team: teamwork, psychological safety, civility and trust
  • Session 2: Communication styles and tools

Learning objectives

  • Explain how the attributes of effective teams contribute to reliable patient outcomes.
  • Demonstrate effective use of one structured communication tool to share information accurately, clearly, and efficiently within a healthcare team.
  • Demonstrate assertive communication approaches for addressing healthcare safety concerns.

Credits

This 3-credit-per-hour Group Learning program has been certified by the College of Family Physicians of Canada for up to 9.75 Mainpro+ credits.

This activity is an Accredited Simulation Activity (Section 3) as defined by the Maintenance of Certification Program of the Royal College of Physicians and Surgeons of Canada, and approved by CMPA. You may claim a maximum of 3.25 hours (credits are automatically calculated).

Ce programme se qualifie pour une demande d’accréditation à la Fédération des médecins omnipraticiens du Québec pour 3 heures de formation reconnues.

NOTE: This is a two-part workshop with 45 minutes of prerequisite eLearning activities. Participants must be available on both dates to complete the workshop for a total of 3 hours of synchronous learning time.

Scheduled workshops

  • Date
  • Time (1.5 hour workshop)
  • Location
  • Language
  • Registration
  • September 23 (Mon), 2024
    September 25 (Wed), 2024
  • 3:00pm ET (12:00pm PT, 1:00pm MT, 2:00pm CT, 4:00pm AT, 4:30pm NT)
  • Virtual
  • English
  • Registration closed
  • November 4 (Mon), 2024
    November 6 (Wed), 2024
  • 1:00pm ET (10:00am PT, 11:00am MT, 12:00pm CT, 2:00pm AT, 2:30pm NT)
  • Virtual
  • French
  • Register now
  • December 10 (Tue), 2024
    December 12 (Thur), 2024
  • 2:00pm ET (11:00am PT, 12:00pm MT, 1:00pm CT, 3:00pm AT, 3:30pm NT)
  • Virtual
  • English
  • Register now

Questions? Contact us at [email protected]