FAQ: About the CMPA


What is the CMPA's contact information?

Phone and fax number
Phone: 1-800-267-6522
Fax: 1-877-763-1300

Office hours
Monday to Friday, 8:30 a.m. to 4:30 p.m., Eastern time.

Visit our Contact us page for the CMPA mailing address, email directory, and other member correspondence methods and services.


What does the CMPA do?

The CMPA is an integral part of the multifaceted Canadian healthcare system. Within this system, our role is to advise and assist Canadian doctors with medico-legal matters related to their practice, on behalf of our members to compensate patients injured as a result of negligent medical care (fault in Québec), and to advance patient safety.

As Canada’s largest national medical association for doctors, with over 105,000 members, we are uniquely positioned to proactively enhance the safety of patient care and reduce the risk of harmful events by:

  • conducting patient safety-related research, which informs our educational resources and which we share with healthcare stakeholders
  • delivering educational resources and accredited safe medical care learning opportunities to doctors and their teams
  • providing real-time advice to doctors on the phone and online
  • advocating for system improvements that advance healthcare delivery.

Read more: Empowering better healthcare


Is the CMPA an insurance company?

The CMPA is a mutual medical defence organization for Canadian doctors that also advances patient safety.

We are not an insurance company, and we do not underwrite an individual doctor’s risk through a contract of insurance. We do not regulate the practice of medicine, grant or remove licenses to doctors, or set standards of care.

Read more: Understanding the CMPA mutual membership model




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