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Errors and matters of judgment


Even good doctors make mistakes

Fundamental attribution error


Male physician with crossed armsPeople tend to interpret the actions and behaviours of others based on the other person's characteristics and personality, but explain their own actions and behaviours based on situational factors.

For example, after an adverse event (accident in Québec):
  • "That doctor (or nurse or pharmacist) doesn't know what he's doing".
  • "That happened because I was too busy and got interrupted all the time."


Think about it

Can you think of any other examples?