Quality improvement
Learning from adverse events (accidents in Québec)
Overview and objectives

Overview
Harm from healthcare delivery may occur despite the dedication, training, and professionalism of healthcare providers. An important part of a "just culture of patient safety" is learning from adverse events and near misses.Physicians have a long history of improving the care and clinical outcomes of their patients. The role of "Manager" in CanMEDS and CanMEDS-FM includes quality assurance and improvement — a physician is to contribute to the effectiveness of their practice, and the system and processes of healthcare delivery.
In your career as a physician, you will likely lead or participate in projects to improve quality and safety.
Objectives
After completing this topic you will be able to:- Define common terms and list two approaches for quality improvement.
- Describe in general terms the Canadian legal framework for reviewing and learning from unexpected patient outcomes and adverse events (accidents in Québec).