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Overview


The role of human factors is increasingly recognized as an important aspect of individual and team performance in healthcare.

Applying knowledge of human factors helps advance safe care and can reduce medical-legal risk for healthcare providers.

Objectives


After completing this domain you will be able to:
  • Define human factors.
  • Describe the possible effect of cognitive biases when formulating diagnoses.
  • Explain the importance of situational awareness.
  • Outline two risks related to using equipment and technology.

Topics and case studies

Defining human factors

Defining human factors

Human characteristics and workplaces
Challenge to diagnosing

Challenge to diagnosing

Patient factors, physician factors and system factors
Cognitive biases

Cognitive biases

Influences on decision making
Situational awareness

Situational awareness

What is going on around you?
Equipment and technology

Equipment and technology

Using equipment and technology safely
Other workplace factors

Other workplace factors

Influences on patient care
Human factors engineering

Human factors engineering

Designing a safe care environment
Quick answers

Quick answers

Questions from our physician members
Test yourself

Test yourself

Check your knowledge